Civilian Complaint Procedures

        The Jamestown Police Department is dedicated to upholding high ethical standards in accomplishing our law enforcement mission.  As an organization, we are committed to providing the highest quality police service to all of our citizens, and we are aware of the important responsibilities and duties we have as public servants.  To protect citizens, officers, and the reputation of the Jamestown Police Department, the Chief of Police is responsible for conducting prompt and thorough investigations of all complaints received.  The courteous receipt of complaints, impartial investigation and just disposition are important in maintaining the confidence of the citizens we serve.

        The Jamestown Police Department has instituted an Internal Affairs Bureau, which is responsible for investigating all internal matters, allegations, and other complaints against Department personnel.  The Internal Affairs Officers report directly to the Chief of Police.  Any person who wishes to file a complaint may do so with any sworn officer or civilian dispatcher at the Jamestown Police Department.  Civilian Complaint Forms are available to any citizen at the front entrance of the Police Station, at the Jamestown Town Hall, 93 Narragansett Ave, Jamestown, and online here on our website.

        Once the necessary information is received, it will be immediately forwarded to the Shift Supervisor who will log the complaint and forward all information to the Internal Affairs Bureau for prompt investigation. Persons who file a complaint will be contacted by an internal affairs officer within 72 hours of receipt of the complaint. The complaint will be investigated as necessary, and the disposition of the complaint made available to the complainant. Investigations will be conducted and dispositions made available as promptly as possible.

             If you would like to file a complaint against a member of the Jamestown Police Department please download the Civilian Complaint Form. Once you have completed the form please return it to the police station by hand or by mail. If you choose to mail your complaint please address it to:

Jamestown Police Department
ATTN: Internal Affairs Bureau
250 Conanicus Avenue
Jamestown, RI 02835

The online Civilian Complaint Form is in Adobe PDF format. If you do not have the Adobe Reader please click here to download it first.

 

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